ESKOLA HELP-BOT

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Quick Fix Guide

• 1
  Restart Your Device
  The classic "turn it off and on again" - fixes 70% of issues!
  For Computer: Click Start → Power → Restart
  
  For Phone: Hold power button → Restart
  
  For Router: Unplug for 30 seconds, plug back in
  
  💡 Wait 2-3 minutes after restart before testing
• 2
  Check Internet Connection
  Make sure you're connected to the internet
  WiFi Check: Look for WiFi icon in corner of screen
  
  Test Connection: Try visiting google.com
  
  Quick Fix: Disconnect and reconnect to WiFi
  
  💡 Try using your phone as a hotspot to test
• 3
  Update Software
  Keep your programs and system up to date
  Windows: Settings → Windows Update
  
  Mac: Apple Menu → System Preferences → Software Update
  
  Apps: Check app store for updates
  
  💡 Always restart after updates complete
• 4
  Clear Browser Cache
  Fix website loading and performance issues
  Chrome: Ctrl+Shift+Delete (Cmd+Shift+Delete on Mac)
  
  What to clear: Cached images and files
  
  Time range: Last 24 hours is usually enough
  
  💡 This won't delete passwords or bookmarks
• 5
  Check All Connections
  Loose cables cause many mysterious problems
  Power cables: Ensure everything is plugged in securely
  
  Network cables: Check ethernet connections
  
  USB devices: Unplug and reconnect
  
  💡 Look for any damaged or bent cables